Complaints Procedure

Withdrawal from the contract - the return of goods.


The customer has the option to withdraw from the purchase contract within 14 days for unworn or otherwise used goods.

He will send the goods he wants to return by registered mail to our delivery address.

Payment will be refunded upon delivery and review.

Goods replacement.


The customer may request an exchange of goods, for example, due to a poorly selected size. The goods he wants to exchange will be sent to our correspondence address with information about what goods or what size he is interested in.

If you are not sure of the size, please try the goods on underwear !!!





Complaints apply to damaged goods used in the usual way, see user symbols on products or their packaging.

For shorts, you will find these symbols printed on the inside in the back pocket.